No we do not offer refunds once the 7 day trial has expired...We feel that once you try SankeyBuilder during the free trial, that should have given you plenty of time to try SankeyBuilder, and to make your executive decision to continue with the subscription.
To cancel a subscription, cancel it with PayPal before the subscription expiration date. If you cancel your SankeyBuilder account/subscription, the SankeyBuilder account is disabled; however we will hold the data for 90 days before removing it. If you signup for a paid subscription after an initial cancellation, we will reactivate the account. If you do not renew in 90 days or less, the SankeyBuilder account and associated data is removed.